Family Heating in Fitchburg, MA, 01420 - Air Conditioning Contractors
Business Name : Family Heating
Address : 32 Read St
Phone Number : (978) 343-6958
Website : Visit Here
Category : Air Conditioning Contractors
Year founder : 1996
Location type : Single Location
Annual Revenue (In Thousands) : $100.000 to $499.999
SIC : 1711
NAICS : 2382202
Industry : Construction
It's 40 below when your furnace blows out. . . The temperature reaches 95 degrees and your air conditioner breaks down . . . The sewer backs up around 4 in the morning . . . The most important thing you don't want to hear to hear is "Leave us a message on our tone and we'll respond whenever we are able." When you call Family Heating and you don't hear the message. Friendly operators are on hand to take your call. They'll set up an appointment that is convenient for you and your busy schedule. With our 24/7 support, we'll be there when you need us, even four in the morning.
Our technicians are real professionals; they arrive on time wearing a clean uniform, listen to your requests and clean up the area. All work is guaranteed. We offer exceptional customer service (including the convenience of longer hours) together with the highest quality plumbing heating, air conditioning and electrical services is what we do day in and day out. We've been in business for over 65 years.
Our aim is to make you a long-term customer, different from other businesses. We are 100% honest, and do not take advantage of problems that occur.
It is the primary purpose of Family Heating to surpass the expectations of every customer we serve on a a daily basis. This mission can be achieved by staying true to our solid business model that has allowed us to expand from a modest HVAC company to become a major provider of HVAC service in Fitchburg, MA. We continue to grow during times of uncertainty in the economy thanks in part to our dedication ethical business methods. When it comes to how we conduct business each day we have one simple premise:
- We Always Obey the Law
- We provide transparent and honest communications to all our customers, vendors, suppliers and our partners.
- Every employee and client is treated equally. We consider them all family members.
- We continually train each employee to keep abreast of the latest technologies, HVAC solutions and energy efficiency standards
- We are passionate about the work we do. We are passionate about HVAC is our way of life
Family Heating is a family-owned and managed by the Family Heating family. We are aware of how important relationships are and we cherish the long-lasting relationships we've formed with our customers. We believe that word-of-mouth advertising is the best way for HVAC businesses to promote their products. This is why we're delighted to have many friend-of a-friend and second-generation customers.
We believe in the integrity of our work and ensuring that you're completely satisfied. We are committed to being accommodating and flexible, whether replacing an air filter or installing an HVAC unit to your dream home that you've built yourself. Family Heating is a company that has a commitment to customer service. Family Heating we have certain requirements that are not negotiable when it concerns your interests: 24/7 emergency coverage Personal service, 24/7 emergency coverage, and an appointment time of three hours.
Fitchburg residents expect nothing but top-quality service and products. We don't think this is demanding too much. Family Heating is your HVAC company. You'll find a passionate, skilled team that will do everything to keep your family and you comfortable, no matter the conditions.
